Privacy Policy
Last updated: March 2026
1. Introduction
Welcome to LingaRise ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the LingaRise application and website (the "Service").
LingaRise is registered with the UK Information Commissioner's Office (ICO) under registration reference ZC191625.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide
- Account information: name, email address, and password when you register.
- Profile information: selected languages, learning level (CEFR), and preferences.
- Payment information: processed securely by a third-party payment provider (e.g. RevenueCat / Stripe). We do not store your full card details.
- Voice data: audio recordings submitted during conversation and pronunciation exercises, used only to provide real-time feedback.
Information collected automatically
- Device information: device type, operating system, and unique device identifiers.
- Usage data: lessons completed, scores, session length, and in-app interactions.
- Log data: IP address, browser type, and pages visited on our website.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Personalise your learning experience and track your progress.
- Process payments and manage your subscription.
- Send you account-related communications (e.g. receipts, service updates).
- Respond to your support requests.
- Comply with applicable legal obligations.
We do not sell your personal data to third parties.
4. Data Storage and Security
Your data is stored securely using Firebase (Google LLC) services. We implement industry-standard security measures including encryption in transit (TLS) and at rest. While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Third-Party Services
LingaRise uses the following third-party services which may collect data subject to their own privacy policies:
- Google Firebase - authentication, database, and analytics.
- Microsoft Azure Speech Services - pronunciation scoring and feedback.
- Google Gemini (Firebase AI) - lesson generation and conversation features.
- RevenueCat - subscription and payment management.
6. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing.
- Request a portable copy of your data.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at privacy@lingarise.com.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. You may delete your account at any time from the app settings, which will result in the deletion of your personal data within 30 days, unless we are required to retain it for legal reasons.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, through the app. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@lingarise.com
ICO Registration: ZC191625 - You can verify our registration at ico.org.uk.
If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.