Delete Your Account

We're sorry to see you go. Follow the steps below to permanently delete your LingaRise account and all associated data from within the app.

How to delete your account

  1. Open the LingaRise app

    Launch the app on your device and make sure you are signed in to the account you want to delete.

  2. Go to Settings

    Tap on the Profile tab (bottom right), then tap Settings (gear icon).

  3. Tap "Delete Account"

    Scroll down to the Account section and tap Delete Account.

  4. Confirm your identity

    For security, you'll be asked to re-enter your password or re-authenticate via Google/Apple Sign-In.

  5. Confirm deletion

    Tap Delete My Account to permanently remove your account and all associated data.

⚠️ This action is permanent Account deletion is irreversible. Once deleted, your data cannot be recovered. If you have an active subscription, please cancel it first via the Google Play Store or Apple App Store to avoid further charges.

What data is deleted

🗑️ Permanently Deleted

  • Account profile (name, email, photo)
  • Learning progress and lesson history
  • Flashcard decks and review data
  • Dictionary entries and saved words
  • Chat and conversation history
  • Pronunciation scores
  • Streak and achievement data
  • App preferences and settings

📋 Retained (up to 30 days)

  • Anonymised crash logs (Firebase Crashlytics) - retained for debugging purposes, cannot be linked back to you
  • Subscription transaction records (managed by Google Play / Apple / RevenueCat) - retained per their respective policies

Need help?

If you're unable to access your account or need assistance with account deletion, please contact us at info@lingarise.com and we'll process your request within 7 working days.

You can also request deletion of your data without deleting your account by contacting us at the email above. Please specify which data you'd like removed.